Frequently Asked Questions
Everything you need to know about your new ride.
How do I choose the right scooter for my child's age?
We recommend selecting a scooter based on your child's height and weight rather than just age. Our Mini models are perfect for toddlers aged 2-5, while our Maxi models are designed for ages 5-12. Check our detailed size guide on each product page for specific measurements.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout. Please note that international orders may be subject to local import duties and taxes.
What is your return policy for scooters?
We offer a 30-day return policy on all unused items in their original packaging. If you are not completely satisfied with your purchase, you can return it for a full refund or exchange. Please contact our support team to initiate a return label.
Are replacement parts available if my scooter gets worn down?
Absolutely. We are committed to sustainability and longevity, which is why we stock a full range of replacement parts—from wheels and brake pads to handlebars—to keep your scooter in top condition for years.
Is assembly required when my scooter arrives?
Most of our scooters arrive almost fully assembled. Typically, you will only need to click the handlebar into the deck. No specialized tools are required, and clear instructions are included in every box.
Do Micro Scooters come with a warranty?
Yes, all our scooters come with a 2-year manufacturer's warranty against defects in materials and workmanship. This warranty does not cover wear and tear or damage caused by improper use or stunts.